Privacy policy
At 7Miles, we hold ourselves to the highest standards for secure transactions and the privacy of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
Note: Our Privacy Policy is subject to change without notice. We encourage you to review this page periodically to stay informed about any updates.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from accessing our site or providing any personal information.
1. Commitment to Your Privacy
7Miles is committed to protecting and respecting your privacy. This policy describes the personal data we collect, how it is used, and the rights you have regarding your information. We also explain the steps we take to secure your data.
2. Information We Collect
We only collect information necessary to deliver seamless service and improve your experience. This includes:
- Name, email address, phone number
- Shipping and billing addresses
- Date of birth (if applicable)
- Browser type, IP address, and device information
- Order history and preferences
- Any other information you provide via forms, feedback, or communication
3. Use of Your Information
The data we collect helps us to:
- Process orders and deliver products
- Improve our website and services
- Provide customer support
- Send relevant offers, product updates, and newsletters (with your consent)
- Prevent fraud and ensure secure transactions
- Understand user behavior and preferences
We do not sell or share your personal data with third parties for their marketing purposes without your explicit consent.
4. Payment Information
7Miles does not store your credit/debit card or bank details. All payment transactions are processed securely through certified third-party payment gateways that comply with data protection regulations.
5. Cookies and Web Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage cookie preferences through your browser settings.
Rejecting cookies may limit the functionality of certain parts of our website.
6. Email, SMS & Marketing Communication
With your permission, we may send:
- Newsletters and promotional offers
- Product announcements and updates
- Order and delivery notifications
You can opt out at any time by clicking the “unsubscribe” link in our emails or replying “STOP” to SMS communications.
7. Account Security
Your 7Miles account is protected by a password that you set. We urge you to keep this password confidential and change it periodically.
If you suspect unauthorized access, please contact us immediately.
8. Information Sharing
We may share information with trusted partners (e.g., logistics providers, customer service platforms, analytics tools) only to fulfill the purpose for which it was collected. All such partners are bound by strict confidentiality agreements.
We may also disclose information when required by law, to protect our rights, or in the event of a business transfer or acquisition.
9. External Links
Our site may contain links to third-party websites. We are not responsible for the privacy policies or practices of such external sites. We encourage you to read their policies before providing any information.
10. Children's Privacy
Our website is not directed to individuals under the age of 13. We do not knowingly collect or solicit data from children. If we discover we have received such information, we will delete it promptly.
11. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
12. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing communications
- Object to data processing under legitimate interests
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at 7milesnkl@gmail.com